Advance America Cash Advance Corporate Office | Headquarters Contact Phone Number & Address

MICHELLE ST.GEORGE

5/1/12

I'M WRITING IN FOR THE CONCEREN OF YOUR COMPANY NOW WE HAD PAYMENT ARANGEMENTS AND I WAS TO GO THERE TODAY I HAD PUT A STOP ON THE CHECK BECAUSE OF THAT REASON, NOW I HAVE HAD TWO STROKES ANDMY KIDDNEY KEEP'S SHUTTING DOWN NOW MY NERVES CAN NOT TAKE THIS AFTER WE MADE THOSE ARRANGEMENTNOW THAT WAS MY BILL MONEY AND BECAUSE OF ALL OF THIS I'M THINKING ABOUT GOING TO THE NEWS AND PUT A WRITE UP IN THE REVIEW NOW I NEED THAT MONEY PUT BACK IN THERE FEEL FREE TO CALL ME 724-371-7585I'M SHAKING UP SO BAD FROM THIS AND IF THIS CAUSES ANYMORE HEALTH TROUBLE I WILL HOLD YOU RESPONCABLE SO PLEASE BEFORE I'M PUT OUT IN THE STREET !!
THANK YOU MICHELLE ST.GEORGE

Darrell Lilly

3/22/12

In October 12th 2009 I had a car accident,at the time I had a guy hit my car in the rear at 65 mile an hour it put my trunk and back seat in the front. I missed a payment in November,December I had set up a payment plan to be in the Charleston,Illinois office on January (monday)the 4th the only income my wife and I were living on was her social security disability checks,on January 1st 2010 was on a Friday when the 3rd is on weekend then checks were deposited on Friday on that Friday Advance America got into to our account and withdrew around $639 of $757 dollars of my wife's social security disability check this check was issued to my wife for her use not to pay on a loan I owed. Advance America sent me a letter stating that I was to finish paying off this loan of $149.51, I was in contact with the Corporate Headquarters in Spartanurg and contacted a Kenneth Compton explained to him what had happened he was in aggrement with me this was not to taken out of my wifes Disability check and to not worry about the payment of $149.51 If I would not contact the social security disability office for taking money from HER ACCOUNT now the Charleston,Illinois office has a new hot shot manager and is telling me with out checking her facts that I still have a balance, I told her she needed to contact Mr. Compton she told me he has left the company,the only reason he left is because he was the only one in the company that worked for the customer.

really!!!

3/1/12

This company especially the central Oklahoma branch have mangers dtm and ddos that have people who r dirty people who will do ILLEGAL things like breaking into people checking account sniffing prescription drugs while one job! Maybe Advance America need s to find grown ups who have full responsibility that can abide by state laws and the highervups need to stop kissing ass and blaming others for the shit that they pull! Grow up! never us this company they say they will help u but in the nend the higher ups are nothing but money hungry basters!

UNKOWN	2/20/12
YOUR OWED $70 BECAUSE YOU HAD AN NSF FEE. THE CHECK WAS ALREADY RETURNED TO THE OFFICE. ADVANCE AMERICA IS NOT A BAD COMPANY, ITS JUST A BAD WAY TO GET INTO DEBT

marie

2/18/12

We had got a loan out from advance America and we were making payments on it was a hundred dollars and a week later they sent the whole check through my bank the check was 555 so my question is were is my hundred dollars I went to the dade city office in Fla and I talked to the asst manager her name was v and she told that they can submit my check to the bank and I told her that I paid 100 dollars towards it and she said Owell and then asked to speak to my husband and then v told him that advance America owes him 70 dollars,seems kind of fishy to me do not ever use advance America in dade city,fl they will tell u one thing and do another just to try to get more money out you........ so beware of advance America in dade city,fl the asst manager is named v well that's what she told us anyway.....

	2/13/12
I was called by a Alexander Black telling me that I owe your company $1257. This is to inform you that I do not, and I can prove it. No money was ever deposited to my account. I stated that I would report this to the FBI if this is not cleared up.

	12/22/11
i like foing business with advance america but every time i go to the store in tallahassee there is a new manager and each one clames to do things different it is confusing they need to get it right or ill have to go elseware.

Janice Sellers	12/19/11
I think it would be great working for a company that allows drug use among their employees, payday loans that ruin the lives of the working poor through a vicious cycle of renewable loans with outrageous fees and a company that allows employees to get "kickbacks" from illegal and ficticious loans. Keep up the good work Advance America!!!!

Crystal Chairez

11/28/11

I love working for Advance America as a manager for their National Cash Advance brand located at 5260 S. 27th Street, Milwaukee, WI. I have had many problems with my personal life including addictions to both oxycontin and heroin and they have allowed me to keep my job. This company understands that the best way to get ahead is to hire folks like me with no college education and with little prior work experience. I still may fall off the wagon from time to time, but at least I don't have to worry about my job being terminated. My assistant manager Kayla Miller also has a similar problem involving cocaine so we kinda hold each other together. We may not be a profitable center and I do give a lot of loans to my family and friends that go unpaid, but the kickback I receive from them helps to feed my habit.
Thanks Advance America!!!
Sincerely,
Crystal Chairez, Store Manager #5201

Cynthia Lewis

11/11/11

I received the following from Steve in HR telling me the following: 11/11/2011

CYNTHIA Lewis
14206 HUNTINGTON AVE
Omaha, NE 68164

Dear CYNTHIA,
Thank you for your interest in job opportunities with Advance America. While your credentials are outstanding we will not be able to consider you for employment at this time. Your salary range for the position you applied for is more than what we would be able to consider. We wanted to make you aware of our decision as quickly as possible.

Please continue to post for positions that you are interested in by visiting our website at www.advanceamerica.jobs .

We wish you much success!

Sincerely,
Steve Conley

He copy and pasted my name to tell me my credentials for the job is a match but the salary is not. I would have been so happy to negotiate the salary with Steve Conley, in a time when so many are out of work. Before posting for the job I did read the internet feedback about pay and I felt by entering the information that they would see I wanted and needed the job. This could have been handled in a professional manner by hiring me for the job that I did qualify for and remove the listing that has been there for over a year.

BRENDA

10/21/11

THE STORE CASHED MY CHECK, AFTER I ASKED TWICE IN PERSON AND SLIPPED A WRITTEN NOTE ASKING THEM TO WORK WITH , THEY CASHED IT ANYWAY, IT CLEARED ON THURSDAY LEAVING ME $300.00 OVERDRAWN. THE BANK TOLD THEM WITH MY PERMISSION THE CHECK HAD CLEARED. I TOOK IN A COPY OF MY BANKSTATEMENT SHOWING IT HAD CLEARED ON THEURSDAY AFTER BEING TOLD MANY DIFFERENT STORIES, ONE OUT RIGHT LIE, BEING THAT ONCE THE CHECKED CLEARED I COULD GET MY MONEY. SECOND LIE, DENYING THEY RECEIVED MY FAX SENT 3 TIMES, AND THE BANKSTATEMENT I TOOK IN PERSONALLY THEY TOLD ME I COULD HAVE MADE IT UP SINCE THE BANK LOGO WAS NOT ON THE PRINTOUR, ALTHOUGH I RAN TO THE BANK AND IT IS THE BANK PRINTOUT THEY ARE HOLDING MY $500.00 UNTIL MONDAY. I AM REPORTING TO THE POLICE AND THE BBB.

10/12/11

i have a loan overdue because i just got out of the hospital after surgery and i find out that my bank closed all of my accounts so now my money is in limbo until the bank sends me a check i called advance and the lady could care less about what my situation is and i get a small worker,s comp check to live on right now so i will have to take one of my check.s to pay the loan and hope i don,t get put on the street

Chas Lynn

9/26/11

I took out a loan to help pay my bills. I was one payment behind and never got a all from advance, regarding this matter, over the weekend I get a call from an unknown number from NY. So I answered and hung up.... A guy stating that his name is DAVID BROWN left a a voicemail and in his voicemail it sounded like he was threading me. In the state of Texas, you can go to jail for that crap. He stated that I needed to pay 1200 by Monday morning. Or else everything will fall on top of me, which I didn't understood what that meant. And his last words were I will be taken too court and good luck. Monday morning comes around and the same number called. Guess who it was? DAVID BROWN with a strong eastern voice. Left me another voicemail demanding me to call them back and paying them or else things are not going to be looking good on me. He wished me best of luck once again. So i get my mother to call since she doesn't not play. She asked from David Brown. The guy that answered stated David Brown was not in, knowing he just called leaving me a voicemail. My mother spoke with a guy with a strong eastern voice again, of the name MAX GREEN. If I say "these names sound plain out FAKE".... So my mother spoke with Max Green and he stated that I had to pay 1200 by Monday morning, or they were going to sue me and take me too court and that my amount was going to be 5,000 instead of 1200. My mother said that is crazy. And was arguing back in forth with the guy cause be was being rude. I told my mother I heard David Brown in the background threading another caller.... Reading all these reviews, I AGREE. Im taking this too the FBI. Good thing I have family working for the FBI! DONT DO BUSINESS WITH THESE PPL. This is plain out WRONG & FRAUD.

patti wade

9/25/11

my husband was called at 12:30 on a saturday about a loan from 4 yrs ago, the call came from buffalo ny and he was told if he didnt pay $500.00 that a warrent for his arrest would be issued on monday,when trying to insure who they were( could be anyone these days) nothing checked out the number came back as belonging to "york call new"? couldnt even find the "name" "upstate investigators" of the company regestered anywhere wouldnt give us an physical address just a po box, first they represented them selves as investigators for the commonwealth, then private investigators is this legal? im calling local FBI to investigate further. do your self a favor DO NOT TAKE A LOAN OUT WITH THEM!! it is a vicious circle that is hard to get out of unless your rich and then you wouldnt need them anyway.

9/20/11

I was very disappointed in the conduct of the employees at the Coldwater, MI office not too long ago. It was pretty busy in there that day and almost everyone in there could hear one of the employees talking about a customer of theirs who hadn't paid their loan yet apparently. This employee was pretty descriptive about this customer and this customers personal life. I found out that a couple of the people in there knew the customer she was talking about. Many things were said about the customer that didn't seem to me to be anyone's business. It really made me feel uncomfortable to be in there, knowing that these people might talk about me sometime. It was a horrible feeling. I believe the privacy act states that they cannot disclose information about any customer. However that is what she was doing. I am going to be paying off my loan shortly and I will never do business at Advance America again. I will also be recommending to everyone I know not to do business with them. I sure wouldn't want my personal life thrown out to just anyone.

SV	8/24/11
THEY ARE NOT HIRING HERE IN FLORIDA AT THIS TIME 8/24. I WAS TOLD THEY ARE COLLECTING RESUMES SO AND I CALLED THEIR CORP OFFICE BUT SHE WOULD NOT TAKE MY CALL AFTER I TOLD THE RECEPTIONIST WHY I WAS CALLING. GO FIGURE!

M J

7/12/11

I just received a call today from a "Oliver Winslow" who was acting on behalf of this company and made a demand that I pay an OUTRAGEOUS amount of money within 2 hours or I will be arrested. I urge you to do what I did: I called the local FBI and made a complaint verbal and writted via their website (call your local state and get their address) and I contacted the Federal Trade Commission and filed a complaint with them as well. This company has somehow released my private information without my knowledge and made these type of demands which is uncalled for! Do not do business with this company!!

Kalenza Family

7/23/11

My wife and I both had an advance out in Lanett, AL. My wife called and told them that the funds were in our acct for payment and they could go ahead and process the payments for BOTH accts. They agreed (even though my wifes was not due yet). Mine was taken out but my wifes was not taken out till a week and a half later causing my bank to become overdrawn. when we called them they said there is nothing that can be done (except for us to come resign the loan to make up for the money). They said they are legally not allowed to process your check until the date the loan is due. Had they told my wife this, we would have taken the cash up there and paid it. We were given false information/mislead!!! When my wife called (during the same time I was on the phone with the manager who said she was the only one in the office) the lady she spoke to (which is the one she spoke to a week and a half prior) stated "I dont have to listen to this! Im not in the mood right now! we will contact you if we have anything else to tell you"!!

Needless to say we will not be doing business with them any longer!!

Carol	6/12/11
I have a check out with this company. The assistant manager in Oakdale approached me in public demanding I call them and she did not care what my problem was I live in california I pretty sure that is against the law.

Veronica in LA

6/9/11

I have filed a formal complaint with the FBI for it is believed this company is in a scam with Federal Crimes Dept claiming to be out of Buffalo, NY. (already under investigation by FBI). Claims money deposited in account and when American Cash Advance goes to with draw payment they are declined. Said FCD with heavy middle eastern accents call they demand payment or the police with come and arrest with in 2 hours of call. These individuals have been given social security number, address and computer URL address. If finding are that American Cash Advance is not a part then I still hold them responsible for either giving out my personal information or being hacked and not advising anyone that has applied through their service of this breech of clients personal information.