Adt Security Services, Inc Corporate Office & Headquarters

I will never use these guys again! Service was fine until we moved. Tried to put the account on hold until we found a house and all they do is call and harass me calling me 2-3 times a day. I asked them to send me a final bill to cancel service they gave me an early termination fee 2 weeks ago and still nothing in writing so I can pay it. They keep calling me several times a day. I repeat the same story and am told the same thing but still no bill and calls do not stop. I have a call into there main office. If it isn't corrected they are going to hear from my Lawyer next! USE ANY COMPANY BUT THEM!

Been with ADT for over 7 years, really loved them, from tech support to customer service. Within the last year customer service has been really hard to talk with. Staff has been passive aggressive, with no real desire to help. I use to be such an ADT Fan. Today I can on longer say that. I really can understand all the (one STARS) that are on this site. Again it is just a shame, Would love the old ADT Back.

As of today my family has not had service from ADT. Our alarm system has been down for over a week. On July 15th a serviceman came to repair our alarm and said that he finally found the problem (we have been having problems with this system since it was installed March 2012). But at 5:00am in the morning the alarm went off. The status said everything we have windows, doors, motion, smash was off. ADT told us to disarm the system until someone can come and fix the problem. That it looks like they would have to get an authorization to replace the whole system and put a new one in. That has now been over a week and I am paying for this!!!!!!! I am letting you know that this problem has been going on and on and the service has been very poor. I have a daughter that just bought a home and we want to get her service but not if they is going to happen to her. Word of mouth is the best service.....

Why is ADT helping to advance the Liberal agenda by belittling White men? I just saw another TV commercial where the black customer is commending ADT for helping to apprehend a burglar who as always was yet another White guy. ADT ought to be ashamed for doing this.

ell it never triggered any thingI am an elderly lady living alone and only gets automated responses I spoke to Ms Corbin this A M who was empathetic to my situation but NO one was willing to correct the problem before I leave for vacation so the protection that I am paying for I am not getting my neighbor came over to help me and brought it to my attention that my motion detector is not triggering the alarm and it should w

Called 6times in 2days was placed on hold for 2 hours they even hung up on the customer service department I am a senior citizen and a widow and am going to be out of state on Thursday and can get no one from the scheduling department to speak to me this is the WORST SECURITY SYSTEM I cannot wait for my contract to be over my rating would be a 0

I do not even have ADT - never did, yet they call my cell phone several times a week. I have repeatedly told them they have the wrong number and asked to remove my number from their system. Five months now and they still keep calling - time to report this to BBB & Consumer Division

Bait & switch . One price was quoted , and advertised but when the installer came they wanted an additional $300:00 to the $219:00 already paid , even though on the interned and by their sale associate they stated 6 contacts included. Wasted my time.

I was confirmed to my installation twice during the morning, I took the morning waiting for the installation, after a long waiting I decide to call and they told me that by any mistake my installation was change to the afternoon without any call or confirmation. This happened in Puerto Rico, I cancelled it and called to a manager to complaining about the fault of communication and bad service. I tried to reach any phone number for the corporate office to make a complaint about Puerto Rico and never was gave it to me.

The worst. They don't have a rating below bad or I would give them that.

I have been back and forth with ADT since 12/2012 and also my bank was involved. Was a paid customer for 9 years with the same account # and ADT claims my money is not received through online banking. My service is now disconnected and was told I have to waitfor 3 to 6 weeks like iI was told in December. Then give me back my money and keep your service.

I purchased an adt system on 5/21 and then canceled on 5/22 within the 3 days cancelation term. They took the money out of my account and as of today 6/5 they have not given it back. I have called everyday and have been lied to and treated very very badly and when I ask to speak to the CEO office they tell me NO I am writing to the BBB and the newspaper today

We have tried several security company s, all have failed and one even failed to the point our HOME alarm went off at 5:00 AM and we did not get a call from them (Branham security) till 9:00 am!!! Adt has professionally impressed me with their attention to detail and professionalism. The long and short is "I've tried the rest, I'll stick with Adt.

I called to terminate my service with ADT and was told I would have to pay a fee. I was with this service since the 80's and she told me it would take 30 days (today's date is May) and it would be cancelled in September. They need to truly work on the people working in their service department or put them in a real training depart. Update equipment free. Especially when you have been with them for over 20 years. Old outdated equipment.

Tony Wells came across as incompetent. He couldn't even form a coherent sentence in the simplest of interactions. And he's in management? Just incredible! Any of the people he was 'spying' on could do his job a hundred percent better than he seems to be doing. And then you cheapskates only give these people a measly $10,000 for their exceptional performance that brings you in MILLIONS? You in the corporate offices should be ashamed of yourselves. But that's what corporations have become in America these days. TAKERS You don't realize that you are NOTHING without the people who actually DO the jobs that bring in the money, yet you reward yourselves with exorbitant salaries and benefits and give as little as you can get away with to the people who actually ARE the company's revenue producers.

If I could give then a negative star I would. We had bad sales service and were told one thing and nother thing happened. So, we were told by a manager and his manager that they were trying to improve their service so they would install it for free. So, one month later we receive a bill for 315.98 and no one can remember telling us that. Are you kidding me? I am done with being nice. Nice is done. I am going to be the pushy German Irish woman that I am. NO ONE lies to me!

Heath Smith Out Of The Upland Office Is A Convicted Felon For Sales Of A Controlled Substance.

i have had trouble with my systom from day one now they want to charge me for a tect. to check out there equipement not a good business idea i really like the security but paying for the faulty equipment nooooo

ADT in the state of AZ is run by ignorant obnoxious punks who insult people and rip you off for serivices they never supply. Use anyone but them!

we were behind in payments did not know it! got a collection notice they had never called or wrote that we were with out service! for 3 months! nasty rude billing people told us we could pay the bill but they had dumped us! great when they did not even contact us one time.