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Ace Cash Express, Inc Corporate Office | Headquarters 1231 Greenway Dr.,Ste. 600 Irving, TX 75038 (972)550-5000
Reviews For Ace Cash Express, Inc Corporate Office
mj.s.  | 4/24/12 |
| ace hired this collection agency and harrass me at work. After I paid the amount they ask me to pay them, here comes another harassment saying that I have not paid the money owed. I have been paying they off. Come onnn when are you going to stop squizing me for more money that I dont have. Im going to die of a heart attack and when this happen I curse you all..... |
DeAnna  | 2/16/12 |
| Awefullllll Service!!! I have a Netspend card with Ace Cash. There website indicates that you are allowed 6 transfers from your saving to your checking, and on the 7th transfer you could call customer service and close the savings account and have all the funds moved to your card. I took these steps and they refused to close my savings account. They refuse to give me the phone number to the corp office, or transfer me to a superior. They were rude and very unprofessional and are trying to make me wait until March to close out the account. Federal Law states that one has the right to close our a bank account at anytime as long as it's not in a negative. |
Linda Bullard  | 1/27/12 |
| This is the worst company I have ever known about. I have never done business with them and they somehow got my number for someone else. I was patient the first few times they called now I am livid. They call me constantly one day They called me 7 times in 1 hour. I hope noone ever has to do business with this usless company. |
Nicole  | 1/24/12 |
| U people complaining are dumb. Nothing is free. U don't pay ur mortgage, u lose ur car. Don't pay ur car note, u lose ur car. U people are whining and complaining that u took money from ace, couldn't pay it at the AGREED upon date, and have the nerve to say it's bad business when they want their money back. Get a job and pay ur own bills. Quit relying on ace to do it for u. |
Cheri Cupps  | 12/30/11 |
| In 2007 an Oakdale California Ace manager who I was once very close to, stole over 300 identities from customers and wrote checks for over $100,000.00 Corporate took us into a back room and yelled and us and threatened us with "her going to prison for life" if I didn't pay them a $50,000.00. I was scared and begged them to take $30,000.00 it was all I could get. I refinanced my house for it, they accepted and none of those customers were notified of the theft of their identities. Some of those people's accounts were even sent to be collected on and threatened, even tho they didn't write the checks and collections knew it. It was a mess that never should have happened. Remember when they say you owe maybe you don't, maybe they are covering up for another theft. Yes, they do use strong arm tactics to collect I am proof, all this is true and there is a police report. |
Sandy  | 11/4/11 |
| The cash express in Wartburg TN needs to have maditory drug tests done on their employees. I have gone into that location on various dates and times to pay my bill and there would be crushed up pills on one of the desks and one of the girls is always high on pot. I have called and filed complaints with no success. Why is it that people like these two girls can be kept in employment while others who are honest and need work and dont abuse drugs cant get work. This is BS and something needs to really be done about it. |
Janet Jones  | 8/10/11 |
ACE Check Cashing is a RIP OFF. After doing business with ACE for 7 years they did the same thing to me! They stab their own loyal customers in the back! Talk about biting the hand that feeds you! ACE we made you! And now like other greedy corporations, once you have to pay all those mega bills you've acquired, you're getting desperate and greedy and taking it out on the customers to fulfill your investor's profits!!! You're gonna go down just like KMart and all those other greedy turned out corporations! Shame on you!!
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Michael  | 8/27/11 |
| I contacted the Ace Cash Express on Hey 97 in Sandsprings, OK because I wanted to add some money yo my girlfriends netspend card and I just had the number on the card not the card itself. The so called manager name Tina was untrained, very rude, not even willing to make a call to someone who tell her to do add the money on the card by just entering the card number. After I explained to her I had done this 100 times or more at many different locations she still refused to even try to figure it out. Then had the nerve to tell I owed her an apology for being upset. I replied with why would I apologize to you for not knowing how to do your job. You should be apologizing to me for not even trying to figure it out. Needless to I didn't get the money put on her card and had go to different location were they did it with a second thought. |
Janis Poole  | 9/15/11 |
Ace is terrible. I couln't pay them right away and they took the whole amount out.
What a pisser. My bank accont went in the whole. I will never use them again. They do not do business properly.
I could say more, but I am at work. |
Telley  | 6/14/11 |
| ACE would not cash my payroll check. They gave me the run around. Once I determined the ACE employee was incompetent, I decided to go to a different location. Before arriving the ACE employee from the other store called and prewarned the other store not to cash my check. When I entered the ACE rep. had prejudged me as a bad customer. He then denied the check. ACE is terrible AM SCOTT is much more professional. |
Isaiah Kapologwe  | 4/24/11 |
Unjustly Treated By ACE Cash Express
I don't care to leave ACE on a 5 Stars Rating just because of few Individuals who takes the Law in their own hands to hurt customers. 4 years ago my wife who was still in Tanzania at that time she had to undergo for a major operation to remove intenstinal cancer, after three operations in diferent ocasions, last year 2010 December she died, I am a widowed man. After I took a loan from ACE to save her life one week later my company reduced hours per week due to changes in progress at that time. The company was later aquired by Alliedbarton and we resumed our 40 hours per week. beacause of that i skiped payment as promissed to ACE but i paid it infull. They still maintained my Account with the credit bureaus and Teletrack.
Two years ago I Requested them to remove or change the status in my credit report they have not done at teletrack untill now except the three credit bureaus. Early this year i requested again to remove the paid already $600's in my credit they hung the phone on me.
I think this is personal and Unjustly. I cannot get a new job or promotion because of those negative report on my credit. I have been unjustly denied loan by ACE because of that and been a victim of Identity Theft and You ACE are hurting me Unjustly. But i know at the end of the day the law of the land will PREVAIL.
I don't care how rich you are, because God who created human being equally watches over us all equally. Being rich is not a license to hurt the poor. Being rich is not a license to denie and take away the consumer rights. Being rich it never give you the warrant to tread on surviving individuals.
I will continue to fight for my rights Untill justice for all is done!
Isaiah Kapologwe
214-442-3142
Dallas, Texas.
4/24/2011
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Isaiah Kapologwe  | 4/24/11 |
Unjustly Treated By ACE Cash Express
I don't care to leave ACE on a 5 Stars Rating just because of few Individuals who take the Law in their own hands to hurt customers. 4 years ago my wife who was still in Tanzania at that time she had to undergo for a major operation to remove intestinal cancer, after three operations in different occasions, last year 2010 December she died, I am a widowed man. After I took a loan from ACE to save her life one week later my company reduced hours per week due to changes in progress at that time. The company was later acquired by Allied Barton and we resumed our 40 hours per week. because of that i skipped payment as promised to ACE but i paid it in full. They still maintained my Account with the credit bureaus and Teletrack.
Two years ago I Requested them to remove or change the status in my credit report they have not done at teletrack until now except the three credit bureaus. Early this year i requested again to remove the paid already $600's in my credit they hung the phone on me.
I think this is personal and Unjustly. I cannot get a new job or promotion because of those negative report on my credit. I have been unjustly denied loan by ACE because of that and been a victim of Identity Theft and You ACE are hurting me Unjustly. But i know at the end of the day the law of the land will PREVAIL.
I don't care how rich you are, because God who created human being equally watches over us all equally. Being rich is not a license to hurt the poor. Being rich is not a license to deny and take away the consumer rights. Being rich it never give you the warrant to tread on surviving individuals.
I will continue to fight for my rights Until justice for all is done!
Isaiah Kapologwe
214-442-3142
Dallas, Texas.
4/24/2011
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