Abbey Carpet Corporate Office | Headquarters Contact Phone Number & Address

	4/1/11
had them install vinyl floor they said install was guaranteed did a poor job cuts would have showed after base trim was installed so I told them to take it and replace it they left and called later they would not do the job they had hidden cost and did not honor there guarantee

Airen	2/6/11
All i've done is request a quote for some sheet vinyl... over two weeks and the only thing I have is the confirmation email that they received my request. Between their complete lack in wanting to quote me a price and then reading other reports online, I can safely say I'll be going ANYWHERE but Abbey for my purchase.

Name	1/13/11
Poor management and plain lack of "give a crap" is the problem here, guaranteed.

M E Blair

10/1/10

A few years ago Abbey Carpet installed hardwood flooring in my home. Within 6 months the entire floor exhibited cupping and one quite large buckle appeared. The salesman & store manager came out to my home to inspect the floor and indicated that they would fix the buckle only...that cupping was common and to be expected in hardwood floors in Alabama. The installer never showed to fix the buckle, nor did anyone from the store follow up. A couple of weeks ago I ran into the salesman, indicated that my floors were never fixed and over time more buckles had occurred throughout the floor. He and a floor refinisher came out this time, discussed what needed to be done to fix the entire floor and left me with the understanding that they would make it right, but that they had to discuss with the store manager before proceeding. A couple of days later, the salesman called me indicating that the store manager was only willing to fix the original buckle. I wish I could post pictures...this floor is terrible. Prior to this experience I had done alot of business with our local Abbey Carpet store. Needless to say I will never do business with them again and I will share my experience with others at any opportunity.