World's Best for Corporate Office Info
Phone doesn't work half the time. Much of my phone line is on top of the ground so when it rains we have no service or it sounds like two cans and some string. So tired of I'm sorry!!!! Called corp number and it switched to repair. What a joke
Your mess needs to be cleaned up and I am not going to pay $25 for you to clean up your own mess
They renege on there rewards card and
Blamed the agent that I spoke to they said
It was recorded but would listen to it.after talking
To more then 15 people over 3 months I found
I had to make 3 more calls to cancel. Everybody
I talk to gave me to another person who did
If anyone didn't good service they didn't call the President's office.they go out of there way to help you.
Customer service is the worst. My internet goes out about every three months then have to spend hours on the phone and take time off work for them to come out. They suck
Wow I don't feel bad at all reading all the reviews, service is horrible you get hung up on nothing gets resolved the ceo doesn't care great top management leadership they need customer service classes 101 or read the book The power of nice, maybe it will open there eyes before its to late
i had call to ask a question about my bill and your customer service rep would not let me talk to a supervisor and would try to blame billing issues on the us mail service and other invaled reasons please contact me at earliest conveniance
AT&T is one of the most over charging company that I have ever dealt with, its time a new cell phone company. Agents and Saleman tell you one thing and charge you another.
I don't know what goes on at your service center but the people I talk to are nice and helpful, but I have been waiting for over 3 weeks now for a bill to arrive in the mail and it never arrives. Also they keep telling me I am up for an upgrade, forget it. Your service is pretty bad.
some how billing and tv issues are always relevant
I am paying a huge amount for my U-Verse package and all ATT wants to do is give me more services I do not need-How does this make sense
Horrible DSL connection. Can't get a cell phone signal in some parts of a large city (Indianapolis). Tired of fighting with customer service. I'm done. Switching my service ASAP.
I love AT&T services and employees. You all are a bunch of haters!
I hate this Customer Service UGH
Really had an issue with tech. customer service and billing. Called the corporate office and found there are ones who care about the customers and will help in matters which might seem unserountable. Thanks
This is beyond the worst company ever.
I can not believe that I have had to reiterate my story four times and counting. Different areas do not speak or work with other areas or make notes. yet they indicated the phone message could be recorded for training purposes.
Worst customer and actual service. Tower sector went off air in August and they still have not repaired it 6 months later so no coverage but they still bill me and want penalties for early cancellation. There customer service Dept. is a joke.
Worst customer service ever!!!!
Very good service with very poor customer service. They need to get it together