1547 Reviews For AT&T Headquarters & Corporate Office

Crooks

Changed my wireless service to another carrier before my cycle was up and they will not refund me for the unused time. They said they have no cancellation fees but this sure is a way to get a cancellation fee without calling it that.

The only way I see at&t go is down there lies and service lives a bad taste I have been with them since 1986.

Worst company service since they tried to do so much that nothing is being done right.

legal department

No existent .Has phoney customer service personnel answer for them. Tries to make customers feel sorry for them and act afraid they will lose their jobs, if they give out the legal dept.'s phone number or address. How dumb do they think we are a telephone company's dept. that doesn't't have any phones in the entire legal dept.

Not what you think

Calling this number will not allow you to share you thoughts about your experience with ATT or resolve your issue with your service. At least that has been my experience.

RI DIC U LOUS!!!!!

I don't need to say more than that!

POOR PISS SERVICE

I never exp such service from any business as lousy as this! A promise today don’t mean __________ tomorrow! I can tt a rep right now and in 5 minutes a new rep ( after being transferred 17 times) can tell you something totally different. I will be contacting the BBB as if they already don’t have millions of complaints. Poor piss service, poor piss quality and even pissier customer service.. If I knew of my enemy I wouldn’t refer ATT to them!

terrible channel selections and went into my wifes account and extracted funds with authorization and have many class action lawsuits pending and I will surely add to it.

0

I've been fighting h att about a bill since 2010. There customer service sucks! I've been asking to speak with someone in the executive offic and when I got someone she was just as ignorant and rude. I'm still fighting this bill!

Phone problem

Terrible customer service, lying, rudeness need more customer service training.

At&t doesn't stand up two what they say!!

At&t not stand up two what they say I got my phone stolen and could not afford two buy other phone so I ask can I pay some on the phone up front then the rest installment plans they said no I hate I sign up with them should stay with cricket a least they help u get into other phone and bill much cheaper but at&t prices four they plan they do not fit pll budget !!

Not Worth 1/4 of a rating

...Just Don't.

I would not even rate att a 1. I too have got problems with them and tried calling today a toltal of 7 times just to be cut off and then finally told I couldn't and they wouldn't put me back to my old plan. I don't know what other people but I think we should ALL get togetherand file class action suit against att

this company sucks

I let them have an opportunity to fix my phone near the warrantys end. in the process of their many attempts my warranty expired. now they say they cant fix my phone and refuse to replace it under warranty and want me to spend hundreds for a new phone. they said it was my fault for me giving them an opportunity to fix it and should have insisted on them replacing it the first time

this company sucks

This is the worst company ever. I will not waste any other time or money on them.

Aweful

I am an employee at a retailer who sells AT&T phones and thusly I was supplied with what is known as an ANR or dealer line. The "account manager" is apparently the only person who can deal with these lines, not tech support or even the "office of the president" So when they decide to arbitrarily disconnect your line two days after taking money from your account and leave you without a phone, there is nothing anyone in the whole company can do except for one hard to reach employee whom you never see. What an amazing experience from such a profit hungry company. I don't totally regret my decision to go with At&t what a joke.

Horrible Nightmare of a company

I can go on for hours about how much time I have spent on the phone trying to deal with stupid people at att to fix their problems..... I think that att should pay customers if they have to spend more than one hour on the phone to fix an att problem. Since the ceo and staff are not fixing the companies issues pay us your salary to do so. Bet things will improve then....... I HATE ATT.........

0 star rating

The worse customer service I have ever experienced. It is very disturbing they can even stay in business. The 1 star equates to 0 stars...have to put one is a joke

Agree with one star ratings

I am actually too exhausted from going around and around with these people to even type out my story. Suffice it to say that all the reports of uncaring customer service, price gouging, greed, arbitrary and unfair penalty fees, lack of accessibility, etc., are all true. If you have to, get two tin cans and some string, but avoid AT & T at all costs.

ATT U-VERSE/Homewireless

The worst customer service ever. They are so easy to turn you off then tell you that you can't get the service, trying to turn things back on is a nightmare. Supervisors don't listen the right hand doesn't talk to the left,constant run a round, on hold give me a break 12 hrs on the phone. Still after 18 days have no service. I HATE ATT and will never use them again.

WORST service & customer care EVER!!!

Horrible! Two times failed to show up for appt or even call. That was after they confirmed appt the day before. Tried to call customer service to see if anyone was coming...took over an hour of lies and transfers and holding to learn NO. They just kept transferring me to different people. Unethical and not trust worthy. If I could do less than one star I would.

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