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7-Eleven Corporate Office | Headquarters 1723 Sidewinder Drive Park City, UT 84060 (435)645-9595
Reviews For 7-Eleven Corporate Office
JANIS AKERS  | 5/3/12 |
| YOUR STORE MANAGER ASHLEY AT PEROCK AND JEFF DAVIS COVERED A HOLE WHERE A BIRD HAD MADE A NEST THE MOTHER BIRD IS GOING CRAZY AND ALL YOU HEAR ARE THE BABY BIRDS CRYING THEY ARE HUNGRY AND NEED THIER MOM.PLEASE MAKE HIM TAKE THIS DOWN IT IS CRUEL WHAT KIND OF PEOPLE DO YOU HIRE. I CANT GO TO THIS STORE TO SHOP I DONT WANT TO BE SUPPORTIVE OF ANYONE OR ANYTHING THAT CARES SO LITTLE ABOUT LIFE.IDONT CARE THAT THE MANAGER IS A GROWN MAN THAT WALKS AROUND WITH LIPSTICK AND PINK NAIL POLISH ON BUT I DO CARE ABOUT THIS MAN BEING SO EVIL. THESE BABY BIRDS DONT HAVE LONG PLEASE ACT FAST |
Jen  | 2/8/12 |
| The store owner or worker backed up in to my car last week (9th street and bell phx az)and is refusing to communicate with his insurance company! If he can't even do that I don't trust anything in that store. |
Tim Franklin  | 1/27/12 |
| 7-Eleven #34720 702 E Tri State Tlwy, South Holland, ILL 60473The store at night has one employee the women that works night is always late, she smells, always is in the back rolling cigarettes while she is working, how can u be 3hrs late then sit and sleep leaving the other guy to work by his self |
Screwed  | 1/16/12 |
| Your 7-Eleven Store # 22088 required pre-pay to pump gas; I went into the store and provided the clerk, Aaron Nelson, Asst. Mgr., $50. I went out, pumped $32.50 and went back in the store to retrieve the balance of the $50 I prepaid and my cash receipt. I was given $17.50 back but the clerk said he could not give me a receipt. I said WHAT! I need a receipt with your station and address listed for repayment purposes, he said sorry, I can't, it won't allow me to create the receipt. I explained that I was doing a job for someone and needed a formal receipt for the gas pumped so I could be reimbursed; he said I can't help you. I asked for the name of the owner, he said there isn't one, it's a corporate station. He then gave me the number of the corporate office, (972) 828-7011 and then gave me his store number, 22088. Ugh, what a joke... I wonder if this 7-Eleven gas station is trying to avoid sales tax or perhaps something even more sinister. I will never shop or purchase gasoline here ever again!! |
E-ville hopeful  | 1/1/12 |
| Please bring your Slurpee/ Hot food rack goodness to the Evansville, IN area! All the convienience stores in this town are lacking your all inclusive plethora of food & fuel. Hope to god someone reads this! |
Piss off 7Eleven  | 12/18/11 |
| Your store at 112th and Colorado in Thornton CO is a rip off. They advertise one price on cigarettes and ring another. Take your stores and shove them I'll never step into another one. |
Hassan  | 12/2/11 |
What can i do when looks like not pretty girl & bahasa shout at me over fithty "lain kali tenguk betul betul dulu" when i request to change cigars sweet vanila to sweet cherry because the scanner already set in the bill.what can i do? my blood sudden high
to ask whats your name "Syuhada" Gemas 7E.
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lisa  | 11/7/11 |
| i live in richmond,va and live pretty close to our 7-11 on lakeside and hillard road. we usually go in alot because my little one loves slurpees but it has gotten to be extremely disgusting everytime we go in. the machines, the floors and the whole store is just extremely disgusting. its not clean at all. the people that work there is extremely rude with no respect. my little one also about about a month ago got his finger stuck in the door jam and not one employee came to check on him. they didnt even care. i had a customer come to me to check on him. his finger was nasty, swollen and i thought for sure was broken. i called later that day to speak to a manger because i rushed him to the ER to get it checked and the manager didnt even want to fill out an incident report. he told me that its the parents responsiblity to watch the children. i was it wasnt like he was running around alone, we were simply coming in the door when this happen. i just dont go to this 7-11 anymore. there is no respect and the happy faces at this place. if they dont like their job then maybe they shouold look for something different away from the public. |
Gwen Munson  | 10/22/11 |
| 7-11 store located on the 16th street mall, Denver, Co. Staff in the store are participating in criminal activity. Passing tainted products to individuals and allowing Targeted Individual's passwords; passwords to credit cards, debit cards and quest cards to be obtained by criminals for the expressed pupose of stealing funds from individual accounts. I believe the individuals in that particular store to be scammers. Individuals in that store need to be investigated, or at the very least monitored. Staff within 7-11 on the 16 Street Mall, work ethics leave much to be desired. |
Shelby  | 9/11/11 |
| I went to the 7-Eleven store located at the Culver Plaza in Irvine, CA at 4:58 P.M on September 11, 2011, intending to redeem a coupon for a free medium sized slurpee. I was really disappointed when the clerk at the register denied my coupon, but on top of that, he started to give me an attitude. I wasn't expecting to have to pay because of my free coupon, so I didn't bring any money. The clerk was all upset and started arguing why I didn't bring any money. All I replied was that the coupon was to be redeemed at all participating U.S. 7-Eleven stores and that the coupon worked because I had used another coupon that I had the week before. I am really upset with the customer service of this particular clerk at this location and I hope that the Corporate Offices will do something about this. |
joan  | 7/5/11 |
| your store on Belvedere and Military trail i would never go back there again 3cashiers could not speak english and didn;t understand not one word please if you like hiring people who don;t speak english or understand what you want send them to school to learn. or hire american people who are out of work 711 your stores have gone to hell and a few years back i have worked for your company what a shame you all made it go to hell with no respect |
Annissa Robinson  | 7/11/11 |
| I also never complain but today was horrific, I RSVP for my slurpee but when i got to the store, they were charging the mothers for the slurpees because they ran out of lids. Today, they were suppose to be free! One lady was in there stating that she had been to several different stores and got nothing but excuses! I read the email and I know it says while supplies last; however, why would they charge for the slurpee just because they ran out of lids??????????????????????????? I do not have any kids, but to see the look on there disappointed faces, kinda bothered me! I am in Dallas, Tx where the heat has reached 110 degrees. I do not understand why you would have such a promotion if the stores will not abide by the rules of the promotion. I am very disappointed in the way the clerks handled the situation; they did not seem to care. This store was located on Buckner at Samuell in Dallas, Tx. sign disappointed |
Perturbed and Disturbed  | 6/13/11 |
Over a period of 5 months on ten separate occasions....I go to 7-11 #10743 to use my Foodstamp ebt card...and they STILL tell me that "the Ebt machine is 'Broken'"
They Refuse to accept Ebt cards(by refusing to fix the ebt machine)The very fact that they have the machine there...is evidence that they're supposed to make/accept ebt card transactions....I'm tired of having to walk 45 minutes to the other 7-11 to get a soda,...when there's a 7-11 in close proximity to where i live!
7-11 Store #10743 is obviously making up their own rules.
How come None of the other 7-11's are having this problem? Are they gonna fix the ebt machine Or Not?
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Joseph Moss  | 5/26/11 |
Your Seven Eleven Store located at 701 Gorman Avenue, Laurel, Maryland employs staff that don't have a clue about customoer service. On two occasions when I wanted to purchase lottery tickets, your staff on duty just ignored me. On both occasions, when the line of customers diminished, the clerk did not wait on me. He just ignored me and waited for more customers to proceed to the counter. Once the customer (s) came to the counter, I just continued waiting.
I am not certain if this is a cultural phenonmenon or just down right rude behavior. If I was standing in waiting 5 minutes before the customer even came into the store and then have to wait another 3 minutes as that customer is being handled,then it mean that your store clerk is either intentionally or carelessly ignoring me. None is acceptable. Again - this store is located at 301 Gorman Avenue, Laurel, Maryland.
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 | 5/21/11 |
we want at 7- eleven shop store at set care food at for omaha nebraska they use
the rand at omaha we the start add name produt 7- eleven a the omaha the come soon
at omaha nebrska at research away you the come soon at omaha nebraska at
plase they come omaha nebraska fine away at set up omaha nebraska ther
7- eleven store for omaha nebraska and sold to produt at omaha nebraska up rain to
money come city omaha neb at 7- eleven shop quick store at
thank you at 7-Eleven shop seep - 24 hour |
daryltraster  | 5/21/11 |
dear 7- eleven shop at come to omaha nebraska to set up produt of food at
we want to come the 7-Eleven food shop store at look to set up sold in next food shop omaha nebraska at in omaha nebraska set up 7-Eleven food shop & gas at
in city omaha nebraska the plase we or custome at start to omaha nebraska the
make 7-Eleven food de-gas & gas full the omaha nebraska we to
thank you to 7-Eleven corporate office headquarters |
daryltraster  | 5/18/11 |
ther omaha nebr. they quick tip next 1510 n.w. radional h.w.
welcome the 7-eleven built up 7-eleven store at we want at come
ther omaha nebraska |
daryltraster  | 5/18/11 |
the 7- eleve store at the get want ther omaha nebr at
quick tip at next 15 n.w. radional h.w. at buit 7-eleven store |
Missy  | 5/6/11 |
I'm not a complaining customer, but I have a business complaint. Is 7 Eleven a franchise or a monopoly? My husband and I both work for franchisees and we love our jobs. We work in the Kansas City area and his employers own many locations while my employer has one store(according to my husband's monopolizing employers, 7 Eleven offered them this location for free, but they turned it down because it doesn't make enough money)! How vain is that? My boss has a friend who recently applied for a store that had become available. The store was on the list one day and the next day was removed. The prospective franchisee received a letter from corporate stating that "now is not the right time as there are no available franchises in the KC area". Turns out, the monopolizers have bought it as well. In all fairness shouldn't there be a limit on the number of stores the same franchisees can have? I mean you need to give other prospective franchisees a chance to! It's not like nobody else is applying or has equal credentials! Stop playing favorites!! By the way, these guys now say they have an "empire"...all empires eventually fall!!!!
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abc  | 4/25/11 |
7 eleven store at 505 broad street and 1st avenue regina, sk.
the manager javed igbal's behaviour is very bad not only with customers but also with employees. I used to go there to buy somthing or sometimes for gas and i realized
that he's very rude. My friend used to work there but because of his behaviour she quit.
I want you to take a serious action please. I know when my friend came back from work everyday she was crying because of that manager.I request you please please take some serious action and you can see from last 2 years that how many employees quit that job. |
DISABLED CUSTOMER  | 3/30/11 |
| LAST NIGHT I VISITED A STORE IN ST. PETERSBURG, FL TO BUY A LOTTO TICKET. THE MANAGER WENT TO PUT IT IN THE MACHINE AND I WAS TALKING TO ANOTHER CUSTOMER BESIDE ME, WHEN THE MANAGER STARTED MAKING COMMENTS ABOUT OUR CONVERSATION AND I TOLD HIM THAT I WAS NOT TALKING TO HIM, SO HE STARTED SCREAMING AT ME (I'M IN A WHEELCHAIR)AND JUMPED UP ON THE COUNTER LIKE HE WAS GOING TO COME RIGHT OVER IT. ANOTHER EMPLOYEE HAD TO GRAB HIM AND PULL HIM BACK AND HE KEPT THREATENING ME. IT SCARED THE OTHER CUSTOMERS AND WE ALL LEFT THE STORE. THE MANAGER WANTED ME TO COME OUT TO THE PARKING LOT TO FIGHT WITH HIM, BUT 2 OTHER CUSTOMERS WENT WITH ME TO MY CAR SO I WOULD BE OK. THIS DOT-HEAD SHOULD NOT BE IN ANY CAPACITY WITH WORKING WITH THE PUBLIC AS HE MAY REALLY HURT SOMEONE. HE WAS JUST OUT OF CONTROL FOR NO REASON. I WILL NEVER GO BACK THERE AGAIN. I WOULD BE AFRAID FOR MY LIFE. I'M SURE THEY HAVE A GUN OR SOMETHING IN THE STORE FOR PROTECTION, BUT WHAT DOES A CUSTOMER HAVE?? |
david  | 3/31/11 |
| Due to the economy my girlfriend had to get a job at seven eleven. The stories she tells me about rude, alcohol or cigarette addicted, grandiose tarnished individuals and many other dysfunctional traits, it would make anybody defensive, specialy when corporate headquarters human resource department does not protect their employees from abusive behavior from customers. She speaks from experience when she tells me this, one day a corporate employee was in the store and a customer decided to complain simultaneously calling a b*#$h in front of her and the corporate employee did nothing to diffuse the situation (the reason for the complain, she did not sell him cigarettes due to no id, and he swore at her so she told him not to comeback) she was just following company policy. What I'm trying to say is look at the big picture, don't be afraid. If you complaint is something that's habitual the I agree with you, if not then you need to work on opening your mind a lot!!!!!!!! |
nikita dalal  | 2/22/11 |
i visited 2511, linkan hwy, pa. and illegal employee work their. i buy gas and he charge $ 40.00 instead of $ 20.00 .i ask owner but absent owner.and illegal employee
show me the gun and told me run away otherwise i will shout.
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SHOCKED!!  | 1/5/11 |
| WOW....reading all the comments on here leads me to believe all 711's have rude, ignorant employees. I had the most horrible experience at a store in IL, Central/147th. I visited the store for blank mega million cards. I was told they were out. I asked if I went home and wrote the numbers down that I wanted t play, could I come back and play them. I was told I could. I did so and went back to the store. I handed the cashier the paper I had with my numbers, and she started screaming at me!! "She said what is this!?! I am not punching in all those numbers!! Do you know how long that will take?!?!?!" I was shocked first of all that I was getting screamed at, second of all that I was a customer being yelled at for something I was told was ok to do. I said I was told by a man earlier that I could do this. She said well he told you that, not me. I said well I wouldn't have taken the time to go home, write all the numbers down and come all the way back here. She snatched the paper out of my hand and said I will do 5 of them, but that's it. She said she don't have time, she hasn't even ate or used the bathroom yet. I told her that was not my problem. I cannot believe an employee is allowed to treat customers as she did me and others that were in the store!! There were some other men in the store playing scratch off tickets and she told them to scratch their tickets outside because she didn't want them in the store. We were paying customers that were talked to and treated like garbage. I dicussed my experience with some of my family members and friends only to find out they were treated the same way I was, by the same girl when they were in this store. I will visit that store again only to discuss my experience with the manager, but never ever will me, my family or friends spend a dime in that store again. |
john w. haggerty  | 12/31/10 |
| i was in your store today at approx. 1355.fri. dec.31,2010. i was standing in line waiting to purchase my lottery tickets. there was a man infront of me cashing some tickets in. when this man left i was next. another man came up with some snacks and stuff and the women started checking him out. i wasn't to pleased when this happened. there was a man behind the counter and he could tell that i was not a happy camper. he told me that the lady would be with me in a minute.i told him that i was the next in line and that i should be getting waited on. he said that the lottery had no priority and that i would just have to wait until she got done with the snack's man. if lottery people are not important to 7-eleven then they shouldn't have a lottery license. i've been a customer at that 7-eleven for over 30 years. i stop there in the mornings and get my coffee and bananna's. i thought this to be very rude on the managers part. thank-you john w. haggerty. the store was at route 40 and porter road. bear,delaware. |
laura schmidt  | 12/8/10 |
| Dear 7-eleven i shop at your store quite often and mostly i get a friend a super big gulp probably 4 times a week and i on a regular basis i buy my cigrettes at the stor of the address6405 minton road.palm bay, florida 32908 Store # 32756,3216740635.The girl had black hair and glasses and a thin face without a name badge.12/8/2010.6:52:19 Well tonite i went to my favorite and only 7 eleven store to get cigretts,redbull,breathsavers as i was being rung up and then i wanted cash back i had to swipe my card again and she said something to me or said something under her voice 9dirty whore) ,just because i had my bra strap showing so what,so i asked in response WHAT!!,she didnt answer and i got my stuff and left i hope you train your employee much better at customer service.Other than this one girl that i will not have her service me again ever i will go to the next available clerk.I will continue to shop there because the store overall is a 10 in my book.Thank you and have a great day. |
leslie navarro  | 11/22/10 |
| dear 7 eleven i was so happy when i saw you guys were opening a 7 eleven right around my corner ,but it has been a disapoiting experinses going into i know you guys take pride in every 7 eleven that you guys open like i do because that has been my gas station of preference since i been in school ninth grade now am a college student.well to start off i go over to you guys 7 eleven every morning to buy a sandich which they dont even no how to toast.second of all the stands are empty i went to look for a chicken wrap and it was not even in the stands.,third the lady dosent even no how to sell lottery or charge a persong that's gone pay whit a credit card.Its 7 eleven number (#34476),AND I CANT NOT BELIEVE YOU GUYS LET PEOPLE LIKE THIS REPRESENT YOU COMPANY BECAUSE THIS IS NOT THAT SAME 7 ELEVEN THAT I ONCE HAD THE EXPERINSE OF WALKING IN AND BEING FRIENDLY WHIT EVERYBODY.I seen you in under cover boss and you seen to care about every single 7 eleven you guys open so is time for you to take actions who ever reads this please make your ceo jose pinto aware of whats goig on in this 7 eleven.who ever reads this please answear me to julian1207@yahoo.com |
Jerry  | 11/21/10 |
| I gave this rating because your store here in Buena vista, Colorado 81211., has hiked the price on the 100"s Pyramid. I was buying the 2 pack deal for 6.37 in past week as I by every day and send others there for theDeals. Today the price was 8.37 the store people said its not them they are told to do this by cooporate. WOW I found Camels, Marlboro to be cheaper and this Pyramid is a cheap cigerrette.Whi are your prices immediatley changed? Customers expect some quality but also intergity with buying the same product. The government has not hiked prices so What is going on here. there is something wrong and can your clerks just change prices to certain customers for get even reasons? Wow if this isso it is a shame and you should take a look at this .Sincerely Jerry |
LND  | 11/12/10 |
Store number 24291 Intersection of Lamar and Cooper. 1501 N. Cooper; Arlington, Texas.
I stopped in your store this morning to get a cup of coffee. I did not realize you could not get hot coffee with your LoanStar card. The manager was extremely defensive and I asked if I could get an ice coffee, which according to rules is acceptalbe. However when I asked he said. NO! Then when I explained that there was a communication problem b/c the 7-11 by my home does allow coffee. He then became irate. TOLD ME 3 TIMES to go to hell. I filed a complaint case number 1011120195. I then called the store to tell the manager to please rmember me b/c I had filed a comlain and he needed to be aware, He said he did not care, and for me to "Shut up, shut up, shut up" He said he owns his business he can treat people the way he wants. I said "but you represent 7-11".He said shut up again and hung up. Please tell me this man will face some type of conversaion or do not use the 7-11 name and reputation. If you need my number pleae give me an e-mail address and I can give you my contact information. |
David, NJ.  | 10/27/10 |
| I was surprised by the service I received @ your store. The people were nice and so was the customers. I will not tell you the store# because I DON'T WANT CORPORATE TO TELL THEM AND F#@K IT UP! |
amanda more  | 10/14/10 |
| Boycott Florida 7-11's for Florida Lottery program which pushes "want a lottery ticket with that?" The poorest believe their dreams equals numbers. Stop scamming the4 poor! |
 | 10/14/10 |
| 7-eleven does not investigate criminal record for their employees, my son stop at 7-eleven store in Jermantown, Fairfax, Virginia, and the employee bryan came out with a gun and shut on my car were my son was inside the car fixing the inside mirrow of my car, this guy Bryan shut as crazy, because of the protection of God my son was not killed but all shutting were pointing to kill my son. Police arrested this 7-eleven employee who had precedents records as criminal, he did the same to another customer in other 7-eleven, however, 7-eleven just transfered him to Jermantown store keeping this criminal as employee. Polices did their amazing job arresting this criminal 7-eleven employee now is in jail, but still, when you come in a 7-eleven store you don't know if is a criminal comming in or is already waiting for you behind the counter..... |
Amber Shufors  | 10/5/10 |
I was at the 7-eleven @ 511 n Akard st in down town dallas and they were dumping good food away in the trash. I know that there has to be some way that 7-Eleven can save the food that is not being used and give it to the homeless,kid's and family's that need's food. Please stop dumping good food out and HELP feed someone.
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Peggy Martin  | 9/27/10 |
| I live in the Bradenton, Florida area and my question is: What is your policy on political signs on 7-11 property? Here in Florida we are having a very heated race for the local school board. Does 7-11 get involved in local elections? If not than I feel that the signs must come down. |
thomas j rauhauser  | 6/7/10 |
| I never complain ti anyone but this offended me so much I felt its needed. I walked into your store @ 11900 international drive orlando fl with 2 winning scratch off tickets totaling 30.00. The colored sales associate working told me I couldn't purchase more tickets but she would cash what I had. This @ 9:41 pm. I live around the corner and visit this store often, so I know this is not policy, I'm also not one of those people who keeps turning them in I buy mine and leave. It was obvious judgment call of her part, solely from the look on the other associates face when she heard what this women told me. I've been told late before you may purchase ticket but can't cash them in after a certain hour. I understand this. This wasn't even close to that time frame. Is it corporate policy to deny scratch off sales? I just came from the gym maybe she thought my ragged clothes I was poor gambler. At anyrate i'll be taking my business across the street to shell more often after this incident. Lastly I felt so strongly about this took the time to do this entire message from my mobile keyboard in the parking lot. If you'd like to attempt to get my business back you can call me at 4074145379 or email me at trauhauser@live.com |
Norman Mitchell  | 9/1/10 |
I visited store # 32927 today (9-1-2010, and was the only car getting gas. The pump did not give me a receipt for my credit card purchase. I went in the store and asked for a duplicate receipt, and the clerk asked me how much was my purchase. I told him it was pump #8 and he kept on asking over and over again what was the amount.
This clerk was very rude and should not be allowed to wotk with the public. He should be trained better to deal with the public. As I left the store, he shouted at me, don't come back! This was not only rude, but ignorant too. He should learn how to speak English better too.
The reference nmber from the recipt which I got inside the store, not from the pump was 92000 17 086 8
I'm a very, very dissapointed customer!
I'll never visit this store again in the future as it has left a bad taste in my mouth.
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Barry Gabrielson  | 8/5/10 |
I wrote several E-mails regarding a horrible incident at our local 7 and 11 in Newbury Park, Ca. The customer service department responded with a non answer which made no sense. It appeared to be written by someone with a 5th grade education. Why cant I get a professional to discuss my concerns?
What happened at 7 & 11 in Newbury Park was immoral and unethical to many young children who were lied too and cheated out of their money. Does Corporate care?
Barry Gabrielson
805-499-4959 |
vickie riehle  | 7/27/10 |
| I went to 7 eleven at 21 lincoln highway edison nj store 32412 on 7-26-10 at 935 am. Was there 2 weeks prior to that and experienced the same thing from THE SAME RUDE employee.I made my purchase went up to the counter and there were two of them there the one waiting on me looks at me laufs and says in ANOTHER LAUNGAGE something and the other employee looks at me and starts laufing. just so happens i am GAY and have real short hair so i dont hide it, know this happened the week before also. same employer. if you dont want gays in 7 eleven then put a sign up, this was rude beyond beleife, maby put americans in there and you wount have this problem. i will never ever purchase anything from a 7 eleven again, and im makeing sure anyone i know is aware of there feelings about gays.Really rude when they look you right in your face and lauf and then make a comment you dont understand and to someone else and then they both lauf. shame on 7 eleven. |
MICHAEL ZDEP  | 7/12/10 |
| MY WIFE & I WORK & STOP AT YOUR STORE AT LEAST 8 TO 10 TIME AWEEK & SPEND ALOT OF MONEY BETWEEN THE BOTH OF US AS WE WORK DIFFERENT HOURS FOR GAS ON BOTH VEHICLES, FOOD, BEVERAGES,LOTTERYS ETC.LAST YEAR 2009 WHEN YOU HAD THE PROMOTIONAL FOR FREE SLURPEE'S WE TOOK OUR TWO CHILDREN, GRANDMOTHER, MY WIFE & I FOR ITEMS & ASK FOR THE FREE DRINKS IN ADDTION TO PURCHASES IN THE STORE AT THE SAME TIME PLUS LOTTERYS.WE WERE RUDELY TOLD THEY HAD NO CUPS OR FREE DRINKS AVAILABLE & THIS WAS AT 6:30 P.M.(WHILE OTHERS IN THE STORE ASKED THE SAMETHING) THIS MADE OUR LITTLE GIRL CRY & OUR SON WAS SO DISAPPOINTED ALSO.WHILE THE SIGN WAS STILL OUT SIDE ON THE CORNOR OF LAWRENCE & HYPOLUXO IN LANTANAFLORIDA.NOW THIS YEAR 2010 WE ALL WENT AGAIN & WERE TREATED POORLY,WITH ALOT OF VERBAL ABUSE, WHILE TRYING TO SPEAK HE WAS INTERRUPTING & WOULD NOT LISTEN AT ALL TO WHAT WE HAD TO SAY IN A PROFFESIONAL & IN THE VERY SAME MANNER AS LAST YEAR FROM THE GENTLEMEN IN THE STORE ALSO WITH A LADY WORKING TOO.THERE WERE OTHER CUTOMERS IN THE STORE ALSO WHO WERE VERY UPSET AND EXPRESSED THE SAME FEELINGS.THERE WE CUPS IN THE BACKGROUND & ALSO COFFEE CUPS BUT STILL REFUSED TO LET US NEAR THE SLURPEE MACHINES AT ALL!!!!PLEASE ADVISE !!!!!! MICHAEL ZDEP ~ CELL PHONE # 561~504~8748 |
Ricardo Lopez  | 7/19/10 |
I just get out of your store 17973 THAT I WAS PURCHASING SEVERAL ITEMS. MY WIFE SELECT THE TRIDENT CHEWING GUM BECAUSE YOU HAVE AN AD STATING "ONE FREE WITH THE PURCHASE OF TWO" WHEN WE WENT TO PAID FOR THE MERCHANDISE THE ATTENDANT DI NOT KNOW HOW TO PROCESS THE DISCOUNT. WE CALL FOR HELP AN "INDIAN GUY" IN CHARGE OF THE STORE. THIS PERSON DENIED THE DISCOUNT SAYING IT WAS NOT VALID. WHEN WE BROUGHT HIS ATTENTION TO THE SIGN STATING THE OFFER OF "ONE FREE IN THE PURCHASE OF TWO TRIDENT CHEWING GUM", HE ANSWER THAT OFFER WAS NOT VALID REMOVE THE ADVERTISEMENT AND PUT IT IN THE TRASH.
THAT IS FAULT ADVERTISEMNT. PURE AND SIMPLE
THE ATTITUDE OF THIS PERSON AND THE CUSTOMER SERVICE THAT MADE ME ASK FOR THE CORPORATE PHONE NUMBER TO COMPLAIN ABOUT THE WHOLE SITUATION. HE REFUSE TO PROVIDE IT TO US.
HE JUST TURN AROUND AND LEFT.
i WILL PROVIDE A COPY OF THIS COMPLAINT TO CONSUMER AFFAIRS AND I HOPE I CAN REACH A REPRESENTATIVE FROM TRIDENT TO COMPLAINT. IF YOU HAVE ANY QUESTIONS DO NOT HESITATE TO CONTACT ME. TEL 626-960-2600 |
Michele Kirk  | 7/23/10 |
I was employed at your store (#10971)since January of this year. Up until the last 2 weeks my register and lottery had been coming out even. I never had a problem up until about 2 weeks ago. All of a sudden both my register and lottery came up short by a substantial amount. The owner, Rukmani Gupta, informed me that unless I paid her in cash for ALL of the shortages she would not allow me to be on register or lottery, so I would only be allowed to work to put away the orders when they came in, for a total of 4 hours a week.
First of all it is illegal (according to the NJ Department of Labor) to require your employees to pay for register shortages. Secondly, she was sneaky in that she refused to fire me, because she knew that I would have legal grounds to sue her for wrongful termination.
I am surprised that you would allow someone with this kind of integrity to represent your company. If I were in your position, I would definetly take into account the integrity of the people I allow to represent my company. It not only looks bad for the store itself, it reflects negatively on the company as a whole. I will be advising all my friends and family, who frequent 7-11 regularly, to boycot the company because of their shady business practices.
I have filed a complaint with the better business bureau to inform them of the type of people who are allowed to represent your establishment, when they resort to illegal and unethical business practices. It is my sincere hope that you will look into this matter and make a decision to rethink your decision to allow persons like Rukmani Gupta to represent your business. |
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